Casina Terms and Conditions

Welcome to Casina — the official site of your premier online casino experience. These Terms and Conditions ("Terms") govern your access to and use of the casina.com platform, including all games, promotions, and services we offer. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full. We encourage you to review this document carefully before proceeding.

1. About Us

At Casina, we operate under the brand name Casina Casino, owned and managed by 130 Group N.V. We are licensed and regulated by the Curaçao Gaming Control Board under licence number OGL/2024/129/0131. Our registered address and corporate details are available upon request by contacting us at support@casina1.com. As part of the 130 Group, our sister sites include MyLuck and Kyngs. We are committed to providing a fair, safe, and responsible gaming environment for all players across our international markets, including Europe, Canada, Australia, New Zealand, and Latin America.

2. Eligibility and Account Registration

To use our services at Casina Casino, you must meet the following eligibility criteria:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of a country where online gambling is legally permitted.
• You must not be a resident of any country we have designated as restricted for specific promotional terms.
• You may only hold one account with us at any given time.
• You must provide accurate and complete registration information.

We reserve the right to request identity verification documents at any point. Failure to comply with verification requests may result in account suspension or closure. Residents of Brazil, Chile, Japan, Peru, and Thailand should note that a win cap of 10x the bonus value applies to all promotional offers on our platform.

3. Account Security and Casina Casino Login

When you complete the Casina Casino login process, you are solely responsible for maintaining the confidentiality of your username and password. We strongly advise you not to share your login credentials with any third party. If you suspect unauthorised access to your account, you must notify us immediately via our 24/7 live chat or by emailing support@casina1.com. We will not be held liable for losses resulting from your failure to keep login details secure.

4. Deposits and Withdrawals

4.1 Deposit Methods and Minimums

At Casina, we accept a wide range of payment methods to suit players across our international markets. These include Visa, Mastercard, Google Pay, Revolut, MiFinity, Jeton, Flexepin, Skrill, Neteller, and a comprehensive selection of cryptocurrencies including Bitcoin, Ethereum, Tether, Ripple, ADA, USD Coin, Dogecoin, Litecoin, Bitcoin Cash, and Solana. Minimum deposit amounts vary by method:

• MiFinity / Flexepin: 10 EUR
• Credit/debit cards: 30 EUR
• Cryptocurrency: 50 EUR
• Maximum deposit: up to 50,000 EUR (crypto)

4.2 Withdrawals and Processing Times

We process withdrawal requests within 72 hours of approval. Please note that we do not process withdrawals on weekends. Wins exceeding 5,000 EUR are subject to additional verification checks before release. Cashout times are up to 7 business days, with card withdrawals typically completed within 3 business days. Minimum withdrawal thresholds are:

• Bank transfer, Jeton, MiFinity: 20 EUR
• Cryptocurrency: 50 EUR

4.3 Withdrawal Limits by VIP Level

Our withdrawal limits are tiered according to your VIP status within the Casina Casino platform. Per-transaction maximums are 1,000 EUR for bank transfers and 5,000 EUR for cryptocurrency. Progressive jackpot winnings carry no withdrawal limit. Daily, weekly, and monthly limits by level are as follows:

• Level 1 (Novata): 700 / 2,250 / 9,000 EUR
• Level 2 (Torera): 1,000 / 3,500 / 14,000 EUR
• Level 3 (Maestra): 1,200 / 5,000 / 20,000 EUR
• Level 4 (Legendaria): 1,500 / 7,000 / 28,000 EUR
• Level 5 (La Emperatriz): 2,000 / 10,000 / 40,000 EUR

5. Bonuses and Promotions

We offer new players a Casino Welcome Package consisting of a 100% match bonus up to 2,000 EUR plus 300 Free Spins, as well as a Sports Welcome Bonus of 100% up to 500 EUR. All casino bonuses are subject to a 35x wagering requirement, and free spins winnings carry a 40x wagering requirement. The maximum bet permitted while a bonus is active is 5 EUR per spin or round. Deposits made via Neteller, Skrill, or Volt are excluded from all promotional offers.

At the online casino Casina, we also provide ongoing promotions including:

• Casino Cashback: 15% up to 3,000 EUR
• Live Casino Cashback: 25% up to 300 EUR
• Weekly Boost: 50% up to 1,000 EUR + 100 Free Spins
• Weekend Reload: 50% up to 750 EUR + 50 Free Spins
• Sunday Special: 100 Free Spins
• Sports Cashback: 15% up to 500 EUR
• Friday Free Bet: 10 EUR
• Accumulator Boost: up to 100%

We reserve the right to modify, suspend, or withdraw any promotion at our discretion. Bonus abuse, including but not limited to collusion, exploitation of technical errors, or multi-accounting, will result in bonus forfeiture and possible account termination.

6. VIP Programme and Loyalty

Our VIP Club at Casina features a matadora-themed five-tier structure: Novata, Torera, Maestra, Legendaria, and La Emperatriz. Players who reach a cumulative deposit of 2,500 EUR will be contacted by a dedicated VIP manager within 24 hours. As a VIP member, we provide you with access to Matadora's Wheel for daily spins, higher cashback rates, closed tournaments, weekly VIP rewards, and elevated withdrawal limits. Our Rewards Arena programme also includes a Shop, Weekly Challenges, Collections, and competitive Tournaments.

7. Games and Live Dealer Casina Services

We proudly offer over 11,000 games on our platform, including slots, jackpot games, table games, crash games, instant win titles, and a full live dealer Casina suite powered by Evolution and Pragmatic Play. Our game library spans game types including Bonus Buy, Drops & Wins, Blackjack, Roulette, Progressive Jackpots, Virtual Sports, eSports, Sportsbook, and Live Betting. Game content is provided by world-class suppliers including Pragmatic Play, Evolution, NetEnt, Play'n GO, Microgaming, and others.

8. Responsible Gambling

We are fully committed to promoting responsible gambling at Casina. We offer a range of self-management tools including deposit limits, session time limits, loss limits, and self-exclusion options. If you feel your gambling is becoming problematic, we urge you to use these tools or reach out to our support team. We also recommend seeking assistance from independent organisations such as GamCare and BeGambleAware. You must not use our platform if you are a minor or if gambling is illegal in your jurisdiction.

9. Restricted Activities

By using our services, you agree that you will not engage in any of the following:

• Using any automated software, bots, or scripts on our platform
• Attempting to reverse-engineer or interfere with our systems
• Opening multiple accounts to abuse bonuses
• Providing false identity documentation
• Using our platform for money laundering or any illegal activity
• Attempting to exploit technical errors or game vulnerabilities

10. Intellectual Property

All content available on the Casina official site, including trademarks, logos, game content, graphics, and written materials, is the exclusive property of 130 Group N.V. or its licensors. You may not reproduce, distribute, or commercially exploit any part of our content without our prior written consent.

11. Limitation of Liability

We provide our platform on an "as is" basis. While we make every effort to ensure uninterrupted access, we cannot guarantee that our services will always be free from errors, interruptions, or technical issues. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of our platform.

12. Governing Law and Disputes

These Terms are governed by the laws of Curaçao. Any disputes arising from your use of our services shall first be addressed through our internal complaints procedure. You may contact our customer support team via live chat (available 24/7), email at support@casina1.com, or via Telegram. If a dispute cannot be resolved internally, it may be referred to the relevant regulatory authority under our Curaçao licence.

13. Amendments to These Terms

We reserve the right to update or amend these Terms at any time. When we do so, we will notify you via email or a prominent notice on our site. Your continued use of the Casina Casino platform following any changes constitutes your acceptance of the updated Terms. We encourage you to review this page regularly to stay informed of any modifications.

14. Contact Us

If you have any questions about these Terms and Conditions or any aspect of our services, please do not hesitate to reach out. Our support team is available 24/7 via live chat on our site, by email at support@casina1.com, or through our Telegram channel. We are here to help you at every step of your experience with us.